A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Affiliate Program
The 11th Hour Networks program that enables organizations and individuals to collect a commission for referring qualified clients interested in receiving 11th Hour Networks services.

Agent Partner Program
The 11th Hour Networks program that gives members preferred access to the full range of 11th Hour Networks products, including Web hosting and ecommerce solutions.

As a 11th Hour Networks Agent Partner, you receive monthly recurring commission for every Web hosting customer you sell.

Apache
An open-source Web server for UNIX, Windows 2000 and other platforms. Originally developed in 1995, Apache has become the most popular Web server in use today, due to its powerful feature set and excellent performance. Because the Apache source code and related documentation are freely available, the server can be adapted to meet specific needs.

11th Hour Networks UNIX platforms are available with Apache 1.3.x.

ASP
Active Server Page. An HTML page that contains scripts (VBScript or JavaScript) that are processed by a Web server before the page displays to the user. ASP pages end with the extension ".asp." Because ASP pages are dynamically generated, they enable you to tailor, or customize, your Web content to the customer.

ASP is a feature of Microsoft® IIS® (Internet Information Server) and is supported by 11th Hour Networks Windows 2000 platforms.

Auto-response
An automated email reply sent in response to each incoming message for a specific email address. For example, you can use an auto-response to automatically send every customer who contacts you via email a standard "Thank You" email response.

For each email address/alias on your 11th Hour Networks account, you can set up a different auto-response.
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B

Bandwidth
The amount of data that can be transmitted through a connection in a fixed amount of time. Bandwidth is usually measured in BPS (bits per second).
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C

Certificate Authority
An organization that issues and manages security certificates that are used to establish credentials and verify identities when performing electronic transactions. See also SSL.

CGI Script
Common Gateway Interface Script. CGI protocol enables a Web page to run a CGI program on a Web server. CGI scripts are used to supplement basic HTML to make your Web site more interactive and functional. Hit counters, guest books, order forms and many other useful features can all be programmed with CGI scripts.

All of our hosting plans provide you your own local cgi-bin directory, where you can store custom CGI scripts that you have written yourself or found elsewhere on the Web. 11th Hour Networks UNIX plans include a free library of CGI scripts that you can use to enhance your Web site.

Cron
A UNIX command used to schedule jobs to be executed at some time in the future, typically on a periodic or regular basis. When used as a daemon process, the cron runs continuously and executes in response to specified events.

11th Hour Networks approves the use of cron jobs on a case-by-case basis, taking into consideration factors such as the resources that will be used.
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D

Data Center
A secure location for Web hosting servers that is specially designed to provide physical and network security for servers and the data stored on them.

11th Hour Networks provides a Class-A data center carefully designed to avoid any single point of failure.

Data Transfer per Month
Also known as your Traffic. Each time visitors access a Web page, image, audio, video or other element on your site, traffic is generated. Your aggregate traffic is the sum of all outward-bound, inward-bound, email and FTP traffic.

Your monthly traffic allowance is calculated as 31 times the daily traffic allowance. Our daily data transfer allowances are high enough that most of our users stay within the limit. See Bandwidth Page

Dedicated Server
A server that provides services for only one account or domain. 11th Hour Networks provides both managed and unmanaged dedicated servers, as well as shared servers.

DNS
Domain Name System. The system responsible for translating domain names into numeric IP addresses. The DNS maintains a list of all the domain names and distributes them throughout the world. See also IP address.

11th Hour Networks can assist you in registering and transferring your domain name.

Domain Alias
A domain name that points to another domain. Domain aliases enable users to access the same Web site through a number of different addresses.

For example, many companies register several similar domain names (such as common misspellings of their domain name) and then use domain aliases to have all of the domain names point to the same site.

11th Hour Networks enables you to set up and use domain aliases.

Domain Name
The unique label that identifies a specific Web site, such as 11th Hour Networks.com. Typically, domain names convey information about a site and are easier to remember than the associated numeric IP address. When a user types a domain name in a browser, the DNS locates the registered domain name and translates that into a numeric IP address.

Domain Name Registration
The process that must be completed before users can access your Web site. The registration process involves two basic steps: Reserving your domain name and then registering the domain name with the name server so that the IP address of your domain name can be disseminated throughout the Internet.

11th Hour Networks can assist you with both steps of the domain name registration process.
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E

Ecommerce
The term used to describe business transactions and communications conducted over the Internet or through company networks. Common ecommerce transactions include the buying and selling of goods, banking and ordering services online.

11th Hour Networks offers ecommerce hosting plans that enable you to quickly and easily set up an online store.

Email forwarding
The feature that enables you to have email messages sent to one address automatically forwarded to a different email address.

For example, you can specify that all email messages sent to you@yourcompany.com be immediately forwarded to you@yourISP.com. This may also be referred to as Email aliasing.
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F

FrontPage Extensions
The set of files that provide FrontPage-based Web sites with extended functionality, such as multi-user and remote authoring support, search features, forms and usage analysis.

In order for you to use all of the features that come with Microsoft® FrontPage®, FrontPage Extensions must be installed for your account. 11th Hour Networks will install these for you upon request.

FTP
File Transfer Protocol. A method used to transfer files across the Internet. FTP is typically used to upload and download files between your own computer and the Web server hosting your site. FTP requires a valid user name and password.

11th Hour Networks provides you unlimited FTP access to your account 24 hours a day, 365 days a year, enabling you to set up, change or maintain your Web site at any time.
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I

IP address
The unique number assigned to every computer linked to the Internet. Your ISP provider assigns you an IP address each time you connect to the Internet. The DNS converts your numeric address to your domain name.
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J

JSP
Java Server Page. A technology similar to ASP that enables you to embed small programs, called servlets, in your Web pages. These programs run on the Web server and modify the content of your pages before the page is sent to the user.
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L

Log File
A file that contains detailed information about your site's activity in raw Web server format. The information in the log file enables you to perform advanced site analysis and gain valuable marketing insights.

Every 11th Hour Networks hosting plan comes with a Web-based log analyzer that provides a comprehensive analysis of your raw log file. See also Statistics; Referral Log.
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M

Managed Server
A server whose software, hardware and operations are managed by 11th Hour Networks team of system administrators. A managed server enables you to focus on your business instead of the day-to-day system administration tasks.

Merchant Account
A type of bank account that enables you to accept and process credit card payments online. Merchant accounts handle fraud checks on each transaction and manage the transfer of funds from your customer's credit cards to your bank account.

You must have a merchant account in order to perform online credit card transactions. Additionally, you will need an online payment gateway. In some cases, these are included with a merchant account.

META tag
A hidden tag in your HTML code that describes some aspect of your site. When someone uses a search engine to find a Web site that provides information on a particular subject, the search engine uses the information contained in your pages' META tags to determine if your site is a "match."

11th Hour Networks provides a variety of tools that can assist you in submitting your domain name to a number of search engines and generating effective META tags.

MySQL
A multi-user, multi-threaded SQL database server. MySQL offers speed, robustness and ease of use. 11th Hour Networks MySQL databases are hosted on a dedicated MySQL server, ensuring server resources are devoted to database processing for faster performance.
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N

Nameserver
A program that stores and tracks DNS information.
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P

Payment Gateway
A payment gateway is a service that connects your online store with your merchant account provider. This service reads the information from the order forms and translates that information for the merchant account. The payment gateway also verifies that the customer’s credit card account has the necessary credit available for the purchase.

PHP
PHP: Hypertext Preprocessor An open-source scripting language and interpreter. PHP is used primarily on UNIX Web servers and is an alternative to Microsoft Active Server Pages (ASP) technology.

PHP script is embedded within a Web page. The Web server calls PHP to interpret and perform the operations specified in the PHP script. Web pages with embedded PHP script can use the file extensions .php, .php3 or .phtml.

On shared servers, 11th Hour Networks supports PHP running as a CGI binary. Dedicated servers, however, can support PHP as an Apache module.

POP3
Post Office Protocol 3. A method of retrieving email from a server.

11th Hour Networks accounts provide POP3 mail boxes that you can access directly to retrieve your email using 11th Hour Networks webmail or traditional email clients such as Eudora, Outlook Express and Netscape Mail.

Private Label Program
The 11th Hour Networks program that enables you to provide hosting solutions to your customers without investing in the infrastructure and technology necessary to maintain your own hosting platform.

Within the Private Label Program, 11th Hour Networks is responsible for maintaining the facilities, network, equipment, architecture, deployment, software and billing for you. You are responsible for marketing, sales, billing and support activity for your customers. Because 11th Hour Networks has no direct contact with your customers, you retain the ownership of your customers.

Propagation
The process of notifying name servers around the world when your site location changes to a new IP address or when you have registered a new domain name on the Internet. Propagation can take up to 72 hours.

11th Hour Networks can assist you with registering and transferring your domain names.
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R

Raw Log Files
Files that contain detailed information about your site's activity in raw Web server format. By analyzing the log file, you can gain valuable insights that will enable you to better market your site.

Every 11th Hour Networks hosting plan comes with a Web-based log analyzer that provides a comprehensive analysis of your raw log file.

Referral Log
The optional 11th Hour Networks log that extends your ability to track how customers access your site. When the Referral Log is active, it logs not only the different search engines but also the keywords visitors used to locate your site.

Registrar
A company that has been certified to register domain names. There are a limited number of registrars permitted to access and modify the master database of domain names maintained by InterNic. The organization ICANN is responsible for certifying companies as domain name registrars. A registrar is not the same as a Web host.
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S

Search Engine
A program that searches documents for specified keywords and returns a list of documents where the keywords were found. Internet search engines use the information contained in your site's META tags to generate an index of sites.
Well known search engines include Yahoo!, Excite, AltaVista and Google.

Secure Sockets Layer (SSL)
A method of ensuring that information submitted through your Web site is secure and cannot be accessed by unauthorized users. Information submitted via an SSL-secured form is transmitted in an encrypted state. SSL is most commonly used for online credit card transactions.

Shopping Cart Software
A suite of Web-based software applications developed a 3rd party that enable you to create and customize your online store. All 11th Hour Networks plan include your choice of two shopping carts.

SiteControl
11th Hour Networks Web-based account management tool set. SiteControl provides you with all of the tools you need to create, maintain and manage the various features that come with your hosting account. You can use SiteControl to set up and manage email, monitor disk and bandwidth usage, analyze site activity, check billing and account status, register and transfer domain names and set up and manage your account users. i.e. Go to http://yourdomain:2082

Spam
The term for unsolicited mass email, also known as UCE (Unsolicited Commercial Email). 11th Hour Networks strictly prohibits "spamming" using an email address that is maintained on a 11th Hour Networks computer or using any 11th Hour Networks server.

SSL
Secure Sockets Layer. A method of ensuring that information submitted through your Web site is secure and cannot be accessed by unauthorized users. Information submitted via an SSL-secured form is transmitted in an encrypted state. SSL is most commonly used for online credit card transations.

Statistics
Detailed information regarding your Web site, including the number of hits, the source of those hits, most popular pages and amount of data transferred, as well as other useful information.

11th Hour Networks detailed Web site activity reports provide statistics in both raw numbers and graphical format, grouped by weeks, days and hours.
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T

Temporary URL
The URL provided to you so that you can upload and test your site while you wait for the domain name registration and transfer period to complete. Your temporary URL is just another way of accessing your site. Once the propagation period completes, no special action is required in order to start using your domain name—all of the Web site files you uploaded using your temporary URL will still be in place and nothing will have changed. You can find your temporary URL on SiteControl's Home page. The temporary URL is valid for 30 days.

Traffic
Each time visitors access a Web page, image, audio, video or other element on your site, traffic is generated. Your aggregate traffic is the sum of all outward-bound, inward-bound, email and FTP traffic.

Your monthly traffic allowance is calculated as 31 times the daily traffic allowance. 11th Hour Networks daily data transfer allowances are high enough that most of our users stay within the limit.
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U

URL
Uniform Resource Locator. The standard way to display an address on the World Wide Web (WWW). For example, www.11th Hour Networks.com.
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W

Web-based email
A method for accessing email messages through a Web browser using HTTP.

11th Hour Networks Web-based email application enables you to check your email from any location as long as you have a browser and an Internet connection. You can use Imail and traditional email clients such as Microsoft Outlook to check the same email account.

WYSIWYG
What You See Is What You Get. The term used for Web design applications that display HTML documents on screen as they will appear in a Web browser. These applications make it possible for you to create Web pages without learning the HTML programming language.
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